Terms & Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.

All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Copyright

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Muscle Pharm LLC. The collective work includes works that are licensed to Muscle Pharm LLC. Copyright 2003, Muscle Pharm LLC ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Muscle Pharm LLC or purchasing Muscle Pharm LLC products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Muscle Pharm LLC or to purchase Muscle Pharm LLC products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Muscle Pharm LLC. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Trademarks

All trademarks, service marks and trade names of Muscle Pharm LLC used in the site are trademarks or registered trademarks of Muscle Pharm LLC

Warranty Disclaimer

This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Muscle Pharm LLC disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Muscle Pharm LLC does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Muscle Pharm LLC does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability

Muscle Pharm LLC shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Muscle Pharm LLC has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors

In the event that a Muscle Pharm LLC product is mistakenly listed at an incorrect price, Muscle Pharm LLC reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Muscle Pharm LLC reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Muscle Pharm LLC shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Muscle Pharm LLC without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice

Muscle Pharm LLC may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Muscle Pharm LLC.

Miscellaneous

Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Muscle Pharm LLC products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Muscle Pharm LLC products) must be commenced within one (1) year after the claim or cause of action arises. Muscle Pharm LLC's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Muscle Pharm LLC may assign its rights and duties under this Agreement to any party at any time without notice to you.

Disclaimer

These statements have not been evaluated by the food and drug administration, and are not intended to cure or prevent diseases. Some of the products ingredients on this site are on the banned ingredient list for performance enhancing substances, and will result in a positive drug test.

Use of Site

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Muscle Pharm LLC or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer

Muscle Pharm LLC does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Muscle Pharm LLC is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Muscle Pharm LLC reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Muscle Pharm LLC in its sole discretion.

Indemnification

You agree to indemnify, defend, and hold harmless Muscle Pharm LLC, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links

In an attempt to provide increased value to our visitors, Muscle Pharm LLC may link to sites operated by third parties. However, even if the third party is affiliated with Muscle Pharm LLC, Muscle Pharm LLC has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Muscle Pharm LLC. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Muscle Pharm LLC seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

Return Policy

In order to return any product, you must send us online message to receive instructions on how to return your product(s)and a return authorization number.

If items have been opened, we are unable to accept them for return.This includes boxes with packets in them. If you received the incorrect item in your order or if your order was damaged during shipment, please do not open the item and contact us immediately so we can advise you how to return the order to us. Send an email message with the subject "How to return a product?" for instructions. This does not apply to products subject to unconditional 100% money back guarantee.

We cannot accept returns on any heat-damaged products. You must be available to receive your order or to provide special delivery instructions for the carrier to leave your delivery in a cool area, at a neighbors house,or not to deliver if no one is home. You may also have your order shipped to your workplace.

Once we receive your unopened, returned items we will issue a refund in the form of a credit to your credit card. Shipping and handling charges are non-refundable and we do not pay for return shipping. You may wish to insure your return. If we do not receive it, we cannot credit you for it. Once terms have been established between the customer and MusclePharm.com we will refund the total order price minus original shipping and handling charges and assess a 15% re-stocking fee. As we are unable to re-sell products that are returned, so that we ensure that our customers receive the freshest and best possible quality in their original order.

Important:In the case of a 100% money back guarantee for certain products - there is no special condition and you can return empty product bottle with the invoice enclosed (we ship an invoice with each package). Upon receiving the return, we will issue a complete refund minus shipping expenses. Products with a 100% guarantee are marked on each product page.

We will accept unopened items back within 20 days of delivery. (30 days for 100%money back guarantee products)